Customer contact centre

Due to higher than usual demand this week, our Contact Centre will be operating for fines enquiries only this Saturday, 26 May from 9.30am to 4.00pm. For fines enquiries phone: 1300 138 118. For overdue fines phone: 1300 655 805. For any other enquiries please call during normal business hours (Monday to Friday).

Fines and fees

Scam alert
Scam emails pretending to be from Revenue NSW are targeting citizens. The emails feature a fake penalty notice, with an attachment that says it is an ‘annulment application’. Do not open the link. You could potentially corrupt and infect your computer with a virus. More details.

Quick Payment

Make a quick payment on your fine or fee online, by phone or via BPAY.


Finalise your fines and penalties by paying the notice, requesting a review, naming the driver or going to court.

Overdue fines

An overdue fine is sent if you do not pay or finalise your penalty notice or court fine by the due date.

Overdue ambulance fees

Finalise your overdue ambulance fees by paying the fee or requesting an exemption.                  

Enforcement action

Enforcement action is taken if an overdue fine is not resolved; RMS restrictions, civil sanctions, employer garnishee orders...

Business partners and sponsors

Resources and online services for our business partners, advocacy groups and work and development order sponsors.


View the fines process lifecycle.                                                  

Last updated: 23 May 2018