Scheduled maintenance

The Fines online service will be unavailable between 11.00pm on Saturday and 5.00pm on Sunday; other online services will be unavailable between 9.00am and 9.30pm on Sunday due to scheduled maintenance. We apologise for any inconvenience.

Business partners

Our business partners (formerly known as commercial clients) are agencies that engage us to process fines on their behalf.

We provide our business partners access to an online self service portal that allows users to download reporting and fixed penalty handbooks, order stationery and register for SEINS online training courses.

Security administrators need to have established a personal login.

Other staff of client agencies should contact their security administrators for their dedicated access.

Login and administrative enquiries (for security administrators only)

Advisor, Local Government on 8623 8919.

Operational and business related problems

Senior Advisor, Local Government on 8820 3969.

Last updated: 20 December 2017