Customer contact centre

Due to higher than usual demand this week, our Contact Centre will be operating for fines enquiries only this Saturday, 26 May from 9.30am to 4.00pm. For fines enquiries phone: 1300 138 118. For overdue fines phone: 1300 655 805. For any other enquiries please call during normal business hours (Monday to Friday).

Fines

Fines

Scam alert
Scam emails pretending to be from Revenue NSW are targeting citizens. The emails feature a fake penalty notice, with an attachment that says it is an ‘annulment application’. Do not open the link. You could potentially corrupt and infect your computer with a virus. More details.

Select one of the following options to finalise your fine:

If you do not pay or finalise your fine or penalty reminder notice by the due date, those options will change. If you have already received an overdue fine, read more information on overdue fines.

Log in to myPenalty to:

  • pay your fine
  • name the driver or person responsible, request a review or apply to go to court
  • view details and check the status of your penalty notice
  • view images of camera detected speeding, traffic, and in some cases parking offences
  • register your mobile or email address, to receive payment confirmations and reminder messages and avoid late fees
  • obtain a BPAY payment reference number.

What happens if I do not pay my penalty notice?

If you do not pay or finalise the penalty by the due date, we will send you a reminder notice giving you a further 28 days to pay or finalise the fine.

If you do not pay or finalise the penalty by the due date on the reminder notice, we will begin debt recovery action by issuing an overdue fine order. It will have an additional $65* fee added to the amount you already owe and if it remains unpaid by the due date, we will commence debt recovery action and further costs will be added.

Note: *$25 if the person is under 18 at the time of the offence.

Examples of fines and penalty reminder notices

Contact

Phone
1300 138 118
7.30am - 8.00pm Monday to Friday
For international callers: +61 2 4937 9207
Online
Mail
Revenue NSW
PO Box 786
Strawberry Hills NSW 2012

Last updated: 23 May 2018