Customer contact centre

Due to higher than usual demand this week, our Contact Centre will be operating for fines enquiries only this Saturday, 26 May from 9.30am to 4.00pm. For fines enquiries phone: 1300 138 118. For overdue fines phone: 1300 655 805. For any other enquiries please call during normal business hours (Monday to Friday).

Online payment

Scheduled maintenance

The myPenalty online service will be unavailable between 7.00am and 7.00pm on Sunday, 27 May due to scheduled maintenance. We apologise for any inconvenience.

We will only use your information for the purpose intended by this process. For more information please refer to our privacy statement.

Contact us for more information on online payments.

You will be transferred to a secure link to process your credit card transaction.

Note: A 0.4 per cent card payment fee is automatically applied to all payments made with a credit card. All credit card payments are made through a secure Westpac link. We accept payments up to $50,000.

Last updated: 19 April 2018