Customer contact centre

Due to higher than usual demand this week, our Contact Centre will be operating for fines enquiries only this Saturday, 26 May from 9.30am to 4.00pm. For fines enquiries phone: 1300 138 118. For overdue fines phone: 1300 655 805. For any other enquiries please call during normal business hours (Monday to Friday).

Passenger service levy

We accept payments online, or by BPAY.

To make a payment for your overdue passenger service levy, you will need the Billing Number, Customer ID and Payment ID from the overdue notice sent from Revenue NSW.

Note: A 0.4 per cent card payment fee is automatically applied to all payments made with a credit card. All credit card payments are made through a secure Westpac link. We accept payments up to $50,000.

Online

BPAY

BPAYWhen making a BPAY payment, remember to include the Biller Code and Reference Number printed on your remittance slip/letter.

Visit BPAY for more information or contact your bank to find out how to use this option.

Note: We recently changed our name to Revenue NSW. If you have recurring/automated BPay arrangements set up with the Office of State Revenue/SDRO, payments may have been rejected due to an unsynchronised Biller name. Please re enter the same BPay code to update your settings with Revenue NSW. Our Biller code remains the same.

Contact

For general enquiries including registration, exemption and assessment enquiries.

Point to Point Transport Commissioner

Phone
131 727
8.00am - 5.00pm Monday to Friday (excluding public holidays)
Website

For specific enquiries about an unpaid levy.

Revenue NSW

Phone
1300 139 817
8.30am - 4.30pm Monday to Friday
Email

Last updated: 15 May 2018