How to use Land Tax Online

In the pre-registration form you will need to provide the following:

• Name and date of birth of the land owner/s.
• Contact details.
• A Duties Assessment Number (DAN) and either:
  • a Land Titles Office ID (LTO ID), or
  • Valuer General Property ID (VG ID).

A DAN can be found on your transfer duty assessment notice notice, which is usually provided to your solicitor during the conveyancing process.

You can locate your land's LTO or VG ID by conducting a property address enquiry through the NSW Valuer General's website.

To pre-register for Land Tax Online follow these steps.

1. Log in to your MyServiceNSW Account or create an account if you do not already have one.
2. Select ‘Land tax’ from your MyServices page. For help adding land tax read How to add services to your MyServiceNSW Account.
3. On the Manage your land tax with a MyServiceNSW Account page click on the red ‘Manage online’ button at the bottom.
4. On the log in page click on the link to ‘pre-register for land tax’.
5. Complete the pre-registration form.

Note

If you are acting on behalf of clients, you will need to submit a separate pre-registration form for each landowner.

After completing the pre-registration form you will receive your client ID and correspondence ID.

This will allow you to immediately log in to your Land Tax Online account and complete the registration process.

If your pre-registration requires further review, we will contact you within 2 business days.

Lodging a return involves:

• updating details, such as your:
  • contact details
  • exemptions, and
• uploading trust documents.

Follow the steps below to lodge a return:

1. Log in to Land Tax Online.
2. Select ‘Update land tax details’.
3. Update your personal and property ownership information.
4. Apply for any exemptions or concessions you believe you may be entitled to. Read more about exemptions and concessions.
5. Upload all supporting documents.
6. Review changes and select ‘Submit’.

You must lodge a land tax return by:

• 31 March each year, or
• on or before the due date on your notice of assessment.

Note

Once submitted your property details might not be displayed while the changes are being processed.

If you have received a land tax notice of investigation from Revenue NSW you must:

• update your land holdings
• add or remove an exemption, and
• confirm how your property has been used during the previous 5 years.

You may be required to support any claims made with supporting documents. The supporting documents are listed in the notice of investigation letter.

Once you have gathered all required documents follow these steps:

1. Log in to Land Tax Online.
2. Select ‘Update land tax details’.
3. Update your personal and property ownership information.
4. Apply for any exemptions or concessions you believe you may be entitled to.
5. Upload all supporting documents.
6. Review changes and select ‘Submit’.

If you need an urgent notice of assessment, follow the steps below.

1. Log in to Land Tax Online.
2. Select ‘Update land tax details’.
3. Update your personal and property ownership information, including applying for exemptions or concessions and upload supporting documents.
4. Proceed to review, then add the settlement date in the required field at the bottom of the page.

Note: Enter the settlement date, not the sold date.

6. Review changes and select ‘Submit’.

Note

If you do not need to update your personal or land details, put your request in writing and follow the steps under ‘upload supporting documents’.

If you need to upload supporting documents, follow the steps below.

1. Log in to Land Tax Online.
2. Select ‘Assessments’.
3. Select ‘Upload Documents’.
4. Click on ‘Select files’.
5. Select and open your required documents.
6. Select ‘Submit’.

If you have received a letter advising that you have credit on your land tax account, follow the steps below.

1. Log in to Land Tax Online.
2. Select ‘Manage account’.
3. Select ‘Payments’ in the navigation bar.
4. Select ‘Request a refund’.
5. If you have not already provided your bank details, select ‘Add account’ and provide your bank details.
6. If you have already provided your bank details, confirm that the information provided is true and correct, then press ‘Submit’.

If you want to set up an interest-free payment plan, follow the steps below.

1. Log in to Land Tax Online.
2. Select ‘Payments’ in the navigation bar, then ‘Manage Payments’, then ‘Make a payment’.
3. Choose from the options available:
   • Pay in full to receive 0.5% discount before the due date.
   • Pay over 3 months
   • Pay over 6 months
   • Pay over 9 months
4. Select your preferred payment frequency (fortnightly or monthly).
5. Accept the plan.
6. Select your payment method (direct debit, BPay, credit card).

If direct debit is selected:

• update/review existing bank details, or add new bank details
• review and accept the direct debit terms and conditions, and
• schedule the payment.

If you set up a 3 or 6 month plan and need more time to pay, you may increase the duration of your plan at any time as long as your payments are up to date. You can do this via the ‘manage payment’ option in Land Tax Online.

Note

If your circumstances change, resulting in a reassessment, your payment plan and direct debit will be cancelled. You can manage your payment options in Land Tax Online.

To have your notifications emailed direct to your inbox, follow the steps below.

1. Log in to Land Tax Online.
2. Select ‘Settings’.
3. Select ‘Communication Preference’.
4. Update Communication method to email.
5. Input your preferred email.
6. Verify the confirmation email that you receive.

You must register for land tax if the value of all your taxable land is above the land tax threshold, even if you haven't received a notice of assessment.

To register, you will need a client ID and correspondence ID. These are located in the top right hand corner of your land tax assessment notice or correspondence from us.

You may need to pre-register if you have not received an assessment notice or correspondence containing these details, however if you have been previously assessed for land tax please contact us to obtain your client ID and correspondence ID.

From your MyServiceNSW Account you can:

• view and manage your land tax online
• lodge a return, request an exemption or make any changes to property details
• access current and past notice of assessments
• pay your land tax or set up an extended payment plan
• update your communication preference to digital.

• To manage your land tax, you’ll need a MyServiceNSW Account. If you do not have an account, you can create one now.
• Quick pay is still available without the need to log in

All you need is an email and password to register.

Proof of Identity documents are not required (e.g. passport, license, birth certificate, etc).

If you are a tax agent or third party accessing a client's land tax, it is recommended you create a MyServiceNSW account using your company/business details.

No, anyone can create a MyServiceNSW Account. All you need is an email and password to register.

No, anyone can create a MyServiceNSW Account.

All you need is an email and password to register.

Yes, all you need to log into your MyServiceNSW Account is an email and password.

To login without an Australian contact number, you will need to select "No" for the Two-Step Authentication when creating your MyServiceNSW Account.

Yes, you can still make a Quick payment, however by logging into a MyServiceNSW Account all your payment options will be displayed as well as your outstanding balance.

If you are having difficulties registering for a MyServiceNSW Account, please contact 13 77 88.

For other enquiries directly related to your land tax, contact us on 1300 139 816.

No, we currently do not provide this feature. However, a confirmation with lodgement reference is provided on screen after the lodgement is submitted.

Submitted returns are also viewable under the 'Update Land Tax Details' option located on the main menu and in the 'Assessment' navigation bar.

A customer can easily switch between accounts (multiple clients, individual or partnerships) by using the ‘switch account’ option that will be available to you once you are signed into a client account. The 'switch account' will log you out of the current client account and give you the opportunity to log into another client account using their client ID and correspondence ID.

It is recommended you use a business account to manage your multiple clients, you can create a new account or use an existing one.

It is recommended you sign in with a business or company MyServiceNSW account (or newly created one).

Note: This is to help separate your personal MyServiceNSW Account from business.

After entering the client ID and correspondence ID to sign into the account you will be prompted to enter your details. It is recommended you use your business contact details in case Revenue NSW is required to contact you.

Note: To successfully add the land tax service to your chosen MyServiceNSW Account you will need to input a valid client ID and correspondence ID. You can then easily switch between client accounts by using the ‘switch account’ option available once you are signed into a client account.

No, you cannot add a client account to your own MyServiceNSW Account. You will need to select the land tax service each time you need to access your client's account. You will need their client ID and correspondence ID to log into their account each time.

Note: To successfully add the land tax service to your MyServiceNSW Account you will need to input a valid client ID and correspondence ID.

No, customers (individuals, partnerships, trusts, companies etc) or third parties (tax agents, accountants, authority to act) will still need to log into their MyServiceNSW Account, select their land tax tile and enter their client ID and correspondence ID when they want to manage their land tax.

For security purposes you will not remain logged into a land tax account you have accessed after logging into a different account.

Account contacts

Account contacts you add are authorised to receive information about your account when contacting Revenue NSW. When required these contacts are used by Revenue NSW to resolve any queries on your account.

Communication preference

View and update your notification preference on how you receive your correspondences, here you can select digital notifications.

Foreign status

View and update your foreign status.

Land Tax Calculator

Use the calculator to estimate the amount of land tax liability.

Land you own

View and add your land holdings and any exemptions that might apply.

Lodge a return

Updating your land tax details will constitute lodging a return.

Manage land tax

Access land tax online services including viewing your notices of assessment.

Manage payments

View details and options to pay outstanding land tax amounts.

Nominated bank accounts

Update direct debit and refund bank account details.

Notices of assessment

View a summary of your assessment notice. You can view your notices for the past 5 years.

Request refund

If you request a refund, we'll need your bank account details. You can enter them online.

Switch account

Switch to other accounts you have access to.

Upload documents

Send documents to us to support an application, or in relation to a query.