How to search and make a claim

Don't have an email address, we have your application covered, simply:

1. search for unclaimed money on the online services
2. once you find money, follow the on screen steps for those without an email address. You will have two options:
   1. enter your name and address, and we will post the unclaimed money application form to you, or
   2. download the Unclaimed Money Claim form PDF, 692.56 KB.
3. post the completed form(s) to us with your supporting documentation.

If you are raising a claim on behalf of someone else, you will need to provide a completed Revenue NSW Authority to Act form PDF, 561 KB signed by the owner, along with proof of identity for both yourself and the owner.

You can verify your identity by uploading your current identity documents to the portal or via your MyServiceNSW account.

If uploading your identify documents, you must provide any 2 of the following:

• Australian Drivers Licence (including front and back for licences issued outside of NSW)
• Australian Passport
• Australian Proof of Age Card/Photo Card – issued by a state or territory government agency
• Australian Birth Certificate - issued by a state or territory government agency (full certificate, not an extract or birth card)
• Australian Medicare Card
• Centrelink Concession Card
• Australian Veteran Card
• Australian Immicard
• Australian Change of Name Certificate
• Australian Citizenship Certificate
• Australian Certificate of Registration by Descent.

You need evidence of change of name if the name on any of the documents presented is different to the name of the claimant(s). For example, marriage certificate or change of name certificate.

If you do not have Australian proof of identification, you must provide certified copies of any 2 of the following:

• overseas passport
• drivers licence
• birth certificate.

You will need to submit one official document that demonstrates the link between the money’s owner and the address we have on our records.

For example:

• utility document (electricity, phone, gas, or water bill)
• bank statement
• rate notice
• residential lease agreement
• correspondence from a government agency
• insurance policy.

If you do not have any of these documents, consider contacting your roads authority (Transport for NSW or interstate equivalent), Medicare or Australian Electoral Commission to get your address history.

If you are unable to provide a connection to the address on our records, then you must provide a letter from the entity that sent us the money confirming you as the rightful owner(s). This includes the exact amount of unclaimed money our office is holding and any other relevant identifying information.

If your claim relates to money held in the name of a company, at least 2 current directors of the company (one current director if the company is a sole director company) must provide:

• proof of identity documents for each director
• current and historical Australian Securities and Investment Commission (ASIC) company extract.
• official document that links the company to the address that the money is listed at on our records.
• any other information that supports your claim.

Administration for deregistered companies is the responsibility of the Australian Securities and Investment Commission (ASIC). If the unclaimed money is held in the name of a deregistered company, contact us to discuss your circumstances.

If your claim relates to money held in a deceased person(s) name, the executor or administrator must provide:

• proof of identity documents for each executor
• grant of Probate or Letters of Administration (if granted), or Last Will and Testament and the Death Certificate
• an official document that links the deceased person to the address that the money is listed at on our records
• any other information that supports your claim.

If there is more than one executor or administrator, all must be part of the claim.

If the deceased died without a will, they are said to have died ‘intestate’ and you need to apply for formal administration of the estate. For advice, contact the NSW Trustee and Guardian.

If your claim relates to money held in the name of a trust, the current trustee(s) must provide:

• proof of identity documents for each trustee
• copy of the current trust deed
• official document that links the trust to the address that the money is listed at on our records.
• any other information that supports the claim.

If there is more than one trustee, all must be part of the claim.

If your claim relates to money held in the name of a super fund, the current trustee(s) of the super fund must provide:

• proof of identity documents for each trustee
• copy of the current super fund trust deed
• official document that links the super fund to the address that the money is listed at on our records
• any other information that supports the claim.

If there is more than one trustee, all must be part of the claim.

If your claim relates to money held in the name of a charity, at least 2 of the approved officer(s) of the charity must provide:

• proof of identity documents for each approved officer
• copy of the current governing document
• official document that links the charity to the address that the money is listed at on our records
• any other information that supports the claim.

Depending on the circumstances of your claim, you may need to provide additional supporting evidence. This may be needed because:

• We cannot verify your documents.
• You provided documents that are not clear and readable.
• Your name does not match the one recorded in our system.
• You have not provided evidence of your connection to the money claimed.

If you do not provide the information requested, we may be unable to determine your application and close your claim.